We've all done it. Sat at home waiting for a delivery, the gasman or whatever. And as I do it today, I have been thinking about being a consumer. The iPod generation has been brought up demanding instant gratification and while not tolerate an NHS that does not deliver says Bernard Ribeiro, president...

There is a group of primary care providers who have been largely overlooked in the media battle that’s been fought over extending surgery hours. I’m referring to practice staff – the thousands of managers, receptionists, cleaners etc who will be affected by the changes being forced through by the government...

As with all good mainstream media scandals, the story of the Polish GP who flies to Scotland twice a month to cover out-of-hours shifts fails to recognise a few facts. Yes, the doctor did have a long trip from his Polish home, but he hopefully has a nap on the plane before his four hour drive. Meanwhile...